Automation

Automation is in active development. It will let you build multi-step workflows triggered by form events — without leaving Furmbase or connecting a third-party automation tool.

What to expectCopied!

• Trigger workflows on events like a new response, a specific answer, or a failed payment
• Chain multiple actions together — for example, tag a response, send a Slack notification, and send a follow-up email
• Conditional branches based on respondent answers
• A visual builder for composing workflows, similar in spirit to the Form Builder

A preview of the workflow builderCopied!

Trigger: New response on "Support Request" form
  → IF Priority = "Urgent"
      → Notify #support-urgent on Slack
      → Add tag "urgent" to response
  → ELSE
      → Add response to weekly digest

In the meantimeCopied!

Today, similar outcomes can be achieved using Integrations — particularly Webhooks and Zapier — to connect form activity to external automation tools such as Zapier's own multi-step Zaps.